Is Delivery Free?
Delivery is free when you spend SGD$40 and above within a single order. An additional delivery surcharge of $8 will be added for orders under SGD$40.
When will my order be processed?
- For every order received before 10am it will be processed on the same day
eg. order placed on mon 9am = processed on monday
- For every order received after 10am it will be processed the next working day
eg. order placed on mon 11am = processed on tuesday
eg. order placed on Friday or weekend 11am = processed on monday
How long will the item take to arrive?
Typically an order will be delivered within 1-2 working days [excluding public holidays Saturday and Sunday]
What if the item I ordered isn't available?
- We try to keep our inventory updated as much as we can, but in a rare event whereby the item you ordered isn't available, we will contact you to make arrangement either for a refund, replacement with alternative product or if you choose to wait for the item to be restocked
Is free delivery applicable for any location in Singapore?
Free delivery does not apply to customers who reside, or are located in the following areas:
- Army Camps
- Changi Airport
- Central Business District
- Jurong Island
Deliveries to these areas will incur an additional $10 delivery charge on top of your final order amount (ie. If your order is under SGD$40, you will incur a total delivery charge of SGD$10 + SGD$8. If your order is SGD$40 and above, you will incur a total delivery charge of SGD$10).