Delivery
Is Delivery Free?
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Delivery is free when you spend SGD$40 and above within a single order. An additional delivery surcharge of $8 will be added for orders under SGD$40.
When will my order be processed?
- For every order received before 10am it will be processed on the same day
eg. order placed on mon 9am = processed on monday - For every order received after 10am it will be processed the next working day
eg. order placed on mon 11am = processed on tuesday
eg. order placed on Friday or weekend 11am = processed on monday
How long will the item take to arrive?
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Typically an order will be delivered within 1-2 working days [excluding public holidays Saturday and Sunday]
What if the item I ordered isn't available?
- We try to keep our inventory updated as much as we can, but in a rare event whereby the item you ordered isn't available, we will contact you to make arrangement either for a refund, replacement with alternative product or if you choose to wait for the item to be restocked
Is free delivery applicable for any location in Singapore?
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Free delivery does not apply to customers who reside, or are located in the following areas:
- Army Camps
- Changi Airport
- Central Business District
- Jurong Island
- Sentosa
- Tuas
Deliveries to these areas will incur an additional $10 delivery charge on top of your final order amount (ie. If your order is under SGD$40, you will incur a total delivery charge of SGD$10 + SGD$8. If your order is SGD$40 and above, you will incur a total delivery charge of SGD$10).